AGENT’S COMMISSION GUIDE (RENTAL)

AGENT’S COMMISSION GUIDE (RENTAL)
Commission is an amount that is mutually agreed upon between the Property agent and his/her customer.
It’s important to understand that Commission is a variable factor and can change depending upon various factors.
Agents can charge higher commissions and there is no restriction or regulation on the amount of commission that a property agent should charge his/her customer.
There are no industry standard commission rates nor is there any board which determines the amount which Agents can charge.
Dual representation is not allowed as per the law 
Agents charge commission based on
-          Their experience, position and performance. Top agents charge a higher commission but they also are in a position to ensure a good service based on their previous performances. They sometimes work in a team and the customer has an advantage of many people working for his interests if he hires the agent.
-          Commission rates may also vary depending upon situational factors such as the urgency, complexity of the deals and the time taken.
-          Commission depends upon market dynamics as well, in a Buyers market, the agent can ask for a higher commission from the Seller as it becomes challenging to get the seller the price he wants within a stipulated time and vice versa.
Although, there are no stipulated commission rate sheets in Singapore.
Based on my dealings in the market, the commission rates usually charged by agents are: -

INCASE OF RENTAL DEALS

FOR PRIVATE PROPERTY
For the rental amount above $3500
Scenario 1 – Only one Agent (Landlord’s Agent)
-          For the rental amount above $3500 & a 2-year lease – landlord pays 1 month’s rental plus GST.
And in a 1 year lease, he pays half a month’s rent as commission plus GST to his agent.  
If the tenant has contacted the Landlord’s Agent directly, the landlord pays
his Agent commission, which he/she keeps. The tenant pays no   
commission.

Scenario 2 – Two Agents (Landlord’s Agent & Tenant’s Agent)
-          In the above $3500 rent segment, incase, the Tenant has used the services of an agent; who assisted the tenant and represent his interests. The Landlord’s appointed agent will share the commission given to him by the Landlord with the Tenant’s agent provided the tenant signs a 2 year lease. If incase, the tenant signs a 1 year lease, he needs to pay his agent the commission.
Hence, some agents ask the tenants to sign a 2 year lease as they don’t need to pay agent’s commission plus they can lock the house for a period of 2 years on the same rental amount.
We highly recommend a 2 year’s lease if employment conditions are long term in Singapore.


For the rental amount at $3500 or below
It’s each to his own, The Landlord’s Agent collects a one-month commission from the landlord & the tenant’s agent collects a one-month commission from the tenant. If the tenant contact’s the landlord’s agent directly, the tenant doesn’t pay any commission as dual representation is not allowed.
However, there have been cases wherein an Agent has advertised for the Landlord, but he informs the tenant in advance that the Landlord is not paying him any commission and he will be collecting the commission from the tenant. If the information is received in advance and the tenant is okay with the house, he can still proceed with the deal as it is not dual representation. In this case, the tenant pay’s the Landlord’s agent Commission, although he approached him directly.

FOR HDB PROPERTY
It’s each to his own, The Landlord’s Agent collects a one-month commission from the landlord & the tenant’s agent collects a one-month commission from the tenant. If the tenant contact’s the landlord’s agent directly, the tenant doesn’t pay any commission as dual representation is not allowed.

There are NO FIXED RULES OR REGULATIONS.
Please remember that these are market practices, there is no hard and fast rule.
 
There are exceptions which include:
-          Cases where the property is in high demand, the landlord’s agent may not co-broke as he doesn’t feel the need to share the commission”.

-          In some cases, like room rentals, the Agent has advertised for the Landlord, but he informs the tenant in advance that the Landlord is not paying him any commission and he will be collecting the commission from the tenant. If the information is received in advance and the tenant is okay with the house, he can still proceed with the deal as it is not dual representation. In this case, the tenant pay’s the Landlord’s agent Commission, although he approached him directly & even though he may be marketing the property on the landlord’s behalf. Technically, they would be switching roles to become the tenant’s agent and should be acting in the tenant’s best interest.